We know that you rely on your vehicle to keep your family safe and healthy, so we are doing everything possible to ensure all of the necessary support is in place for you to have your vehicle serviced and repaired.
As usual, our Toyota Roadside Assistance and Customer Service team is available to support you at Dial and Call 1-888-TOYOTA-8 or www.toyota.ca/contact-us
The current status of Charlottetown Toyota’s Operations are:
In following the guidelines laid out by the P.E.I. Health Authority and our commitment to keep our employees and customers safe we ask the following:
If you have have returned from travel off Island since March 20th, please follow the 14 day self isolation protocol listed on the government website and avoid an in person visit to our dealership.
If you are showing symptoms of Covid-19 please refrain from an in person visit to our Dealership.
When visiting our dealership please practice social distancing and proper hand washing procedures, our employees will be practicing the same for your safety.
Toyota Financial Services is also here to support you through these exceptional circumstances, offering payment relief to customers on a case-by-case basis. Customers can request payment relief by calling the Toyota Financial Services customer service centre at Dial and Call 1-800-661-3062. If you require other account information, you can log into the Toyota Customer Portal, where you can easily request changes to your account from the comfort and convenience of your own home. It’s quick and available 24/7.
You may have questions. We're ready to answer them.
The events of recent days have been concerning and disruptive for all of us.
Due to the rapidly evolving nature of the COVID-19 situation, anything could change. With that, know that we are committed to servicing your needs as reliably as possible. Along with our partners, we are closely monitoring the situation and making contingency plans in an effort to be able to continue to serve our customers should major changes in the way we operate need to take place.
Meanwhile, we are here to answer any questions you may have - from lease turn-ins to upcoming service appointments. And we will, of course, update you on any further changes to our operations. As always, thank you for putting your trust in Charlottetown Toyota, and for your continued support.